Senior Appraiser, Appraisal Operations
PropertyRate LLC is one of the country’s largest and fastest growing appraisal management companies in the U.S. We are headquartered in California, operate nationally under the PropertyRate, Arivs, SettlementOne Valuation, AppraisalMC, Nations Valuation Services, and Initech brands, and have a physical presence in 24 states from Washington to Florida. To support our rapid growth, the company is looking to expand its appraisal operations team with a highly skilled, experienced, and service-oriented senior appraiser to provide accurate, compliant and solutions- oriented guidance on appraisal and collateral valuation issues, procedures, best practices and methodologies to PropertyRate’s team members, clients and appraiser partners. This individual will have primary responsibility for supporting the one or two of company’s divisions and/or geographic market in which they were located (or had practical appraisal experience), but will operate as part of a team of highly experienced appraisers who coordinate to bring the best knowledge of geographic markets, valuation products and collateral types to the table.
We are passionate about making the often-complex process of homeownership, financing, and appraisals easier for borrowers, lenders and the service professionals who help homeowners close their mortgage loans. We offer team members a supportive, casual, and energetic environment with significant opportunity for personal and professional growth. We are an incredibly flat organization where our leaders have a meaningful opportunity to impact the culture, work closely and collaboratively across functions. This position is well-suited for a proactive, outgoing and solutions-driven appraiser who is passionate about making complex appraisal issues accessible to all stakeholders and making the collateral valuation and mortgage lending experience better. The ideal candidate thrives in a collaborative environment, enjoys client interaction, manages conflict in a calm, professional and constructive manner, and delivers exceptional service to both internal teams and external partners. This role offers an opportunity to contribute to continuous process improvement while resolving complex appraisal-related matters with professionalism and efficiency.
Location:
Hybrid in Orange County, CA or Remote with a preferred presence and practical appraisal experience on East Coast US.
Position Description and Responsibilities:
The Senior Appraiser will report to our SVP of Appraisal Operations and Corporate Chief Appraiser, and play a critical role in our appraisal operations team, with responsibility for providing technical support to our stakeholders on complex appraisal and property valuation issues and contributing to development of best practices for the organization’s valuation, quality control and appraisal compliance policies and procedures. This person would primarily support the PropertyRate and SettlementOne Valuation divisions, but all members of our appraisal operations team work collaboratively to solve complex problems and support stakeholders across all divisions and geographic markets, offering a chance for a motivated professional to grow their leadership profile and become a subject matter expert for those products, property types, and geographies that he or she knows best and is passionate about.
Key responsibilities will include:
● Professionally and productively managing a high volume (20 to 25 per week) of technical appraisal escalations from our key stakeholders (namely operations team members, independent appraiser partners, lenders’ operations and compliance executives, lenders’ production team members, mortgage brokers and borrowers).
● Contributing to the development of compliant and technically sound quality control, reconsideration of value, and appraisal/valuation escalation processes; and
● Supporting technical sales and product development initiatives.
Skills and Qualifications:
The ideal Senior Appraiser will be a self-motivated and solutions-oriented individual, who is comfortable working both independently to address complex appraisal challenges and collaboratively with operations, sales, and appraisal team members to deliver unparalleled service levels and continuous improvement in the collateral valuation management process. This individual will need to be comfortable presenting to colleagues and clients; knowledgeable on collateral valuation policies, technical practices, and regulations; and sufficiently flexible to learn and develop expertise on new regulations, technologies, products, and valuation practices. Most importantly, the right team member would be a great communicator that works well in an open-door environment and is driven to provide exceptional service to all stakeholders (no matter how senior or sophisticated)
Qualified applicants should possess:
● A high sense of urgency with commitment to customer service and problem solving.
● Current Certified Residential or Certified General Appraisal License in one more or states
with National Review experience.
● Past Appraisal Experience and credentials in California a plus
● Bachelor’s degree preferred but not required.
● Minimum of 10 years’ experience in related areas of field appraisal with residential investment property valuation experience preferred.
● Minimum of 5 years’ experience in a senior appraiser role with either an appraisal management company, bank, or lender with responsibility for interacting with both internal stakeholders (AMC operations/sales executive), client loan production and/or sales personnel and independent appraisers.
● FHA-Approved Appraiser required.
● Extensive experience in real property valuation for a full range of property types and markets.
● Knowledge of commercial mortgage operations a plus.
● Excellent interpersonal/communication (written and verbal) skills.
● Excellent analytical and problem-solving skills.
● Experience with Complex, High Value, Manufactured Housing, & Rural properties.
● The ability and desire to work independently and proactively define and solve problems.
● Experience with and aptitude for learning new appraisal management software platforms.
● Proficiency with Microsoft Office and Google Suite.
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